A blind footballer was left traumatised and had to phone her mum after fearing she would fall in front of a speeding train when rail staff failed to show up to help her.
Samantha Gough, 20, got into difficulty after travelling from Edinburgh Waverley to Doncaster for a competition.
Ms Gough, from Midlothian, booked assistance before starting her journey – but found there was no one around to help when she arrived south of the border.
The LNER-managed station does not have tactile paving – a system of textured ground surface indicators on platforms that assist the visually impaired.
