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Disabled passenger ‘was forced to crawl off plane and onto tarmac after airline failed to provide a wheelchair for her

Wednesday, 3 February, 2016

Disabled passenger ‘was forced to crawl off plane and onto tarmac after airline failed to provide a wheelchair for her

  • Anita Ghai claims she waited 30 minutes for a wheelchair that never arrived
  • She said she crawled down the steps and onto a bus bound for a terminal
  • India's Alliance Air has denied the claims and said it offered a wheelchair

A disabled passenger claims she was forced to crawl off a plane and onto the tarmac at India’s busiest airport after no one provided a wheelchair.

Anita Ghai said she was left shocked and embarrassed by the way she was treated by Alliance Air, a regional carrier operated by Air India, at New Delhi’s Indira Gandhi International Airport.

The 53-year-old claims she had to crawl off the plane and onto a bus that took her to the terminal after she waited half an hour for a wheelchair that never arrived.

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