A partially deaf woman from Wiltshire says she was treated like she was “stupid” by GreenSquareAccord because of her disability.
Ellen Langley, of Northway in Calne, sought assistance from the housing association with several repairs to her property.
But she claims that call handlers have hung up on her, not understanding that her disability means she is unable to know when she is shouting.
Read more at: https://www.swindonadvertiser.co.uk/news/health/23297839.deaf-woman-hung-treated-stupid-greensquareaccord/
