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By Disabled People for Disabled People

Friday, 28 July, 2023

Blind commuter slams rail ticket office closure plans – BBC News

A blind Royal Navy veteran who regularly uses the railway has slammed plans to close train ticket offices.

Penny Melville-Brown, from Fareham, said the proposals discriminated against people living with sight loss.

The disability rights campaigner has written an open letter explaining how difficult commuting would be and criticising the consultation process.

The Rail Delivery Group (RDG), which represents train companies, said it was engaging with accessibility groups.

Under the proposals, some ticket kiosks would remain in large stations, but elsewhere staff will be on concourses to sell tickets, offer travel advice and help people with accessibility.

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