Residential home for adults with autism told it is ‘caring and compassionate’ by inspectors – Nottinghamshire Live

A ‘caring and compassionate’ residential home for adults with learning disabilities has been rated outstanding by inspectors.

The Care Quality Commission found the quality of care provided by Elston House in Newark to be the highest rating in an inspection earlier this year.

The service is run by Cygnet Care Services Limited and provides care for up to eight people at a time with learning difficulties and autism.

During the unannounced visit, inspectors found staff were caring and compassionate and people were being provided with “safe, responsive, caring, effective and well-led care.”

Elston House, which is in Top Street, Newark, was rated ‘outstanding’ in its responsiveness and leadership, and it was rated ‘good’ for being safe, caring and effective.

Rob Assall-Marsden, CQC’s head of inspection for Adult Social Care in the central region said: “Our inspection team was really impressed by the level of care and support offered to people who use Elston House.

“The care people received was tailored to meet their individual needs and people’s views and preferences were always taken into account.

“People were supported to lead fulfilling lives and staff worked to support people so they could reach their full potential.

“Excellent support to manage people’s health needs was given through well-developed links with internal and external health professionals.”

The manager at the home was also praised in the report for being “fair and honest”.

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